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Privacy Policy

We would like to wish you a very warm welcome to JEAN JACOB.

This privacy policy sets out how JEAN JACOB uses and protects any provided information when you use this website.

JEAN JACOB is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. You may check this page from time to time to ensure you are up to date.


Data Collection

We may collect information such as contact information including email address, Items ordered,  order history and your interactions in our website. We require this information to understand your needs and provide you with a better service and experience in our website. We may, on rare occasion, send promotional email about new products, special offers or other information that we think you may find interesting using the email address that you have provided.


Controlling your personal information

Any information submitted by a buyer will not be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address a customer service concern. You may request details of personal information that we hold about. If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.



We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online. Personal information provided to JEAN JACOB via the Site or via any Applications and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” in green colour indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image. The Site and the Applications use this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.



Who doesn’t love cookies. We love them too. A cookie is a small file that asks permission to be placed on your computer. Once you agree, the cookie file is added and it helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third party necessary cookies: These cookies allow you to use essential features of our site. If we did not use these cookies, you will be unable to use our site for shopping, only for browsing. Examples of our use of such cookies are:

  • Keeping track of what you have in your shopping bag
  • Remembering you when you return to our site
  • Enabling you to navigate to different pages of the site during your browsing session
  • Accessing secure areas of the site, including payment
  • Providing you with improved site functionality by allowing access to additional services such as our ‘call’ and ‘chat’ services
  • Enabling us to remember what form information you have entered if you move forward or backwards when signing up or checking out
  • Remembering your preferred language the site is displayed in


Please note however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site if you do so.

Our Privacy Policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.



Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


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